Responsible Gambling

Responsible Gaming at DelOro Casino

At DelOro Casino, we take responsible gaming very seriously. We understand that problem gambling can have serious consequences for individuals and their loved ones. That's why we've implemented various tools and resources to help you gamble safely and responsibly.

Deposit Limits

You can set a deposit limit on your account at any time. This will prevent you from depositing more than the specified amount, helping you stay within your budget. To set a deposit limit:

1. Log in to your account
2. Go to Account Settings
3. Select Deposit Limits
4. Choose your desired limit

Time-Outs (Cooling-Off Period)

If you feel that you need a break from gaming or want to take some time to reflect on your behavior, you can activate a Time-Out period:

1. Log in to your account
2. Go to Account Settings
3. Select Time-Out
4. Choose the duration of your Time-Out (24 hours, 7 days, 14 days, or 30 days)

Self-Exclusion

If you feel that you need a more permanent break from gaming, you can exclude yourself from playing on our site:

1. Log in to your account
2. Go to Account Settings
3. Select Self-Exclusion
4. Choose the duration of your self-exclusion (1-12 months or indefinite)

Support Organizations

We've linked to various support organizations below, which you can contact if you're experiencing problems with your gambling:

• BZgA Spielsucht-Hotline: Telephone counseling (0800-0 376 4006) - free, confidential
• Telefonseelsorge: 24/7 crisis support (0800-111 0111 or 0800-111 0222)
• Anonyme Spieler e.V. (Anonymous Gamblers Germany): Support groups and meetings
• Landeskoordinierungsstelle Glücksspielsucht: State-level addiction support

International Support Organizations:

We've also linked to international support organizations below, which you can contact if you're experiencing problems with your gambling:

• Gamblers Anonymous: (worldwide)
• National Council on Problem Gambling (USA): 1-800-GAMBLER
• BeGambleAware: (UK-focused)

Tools and Resources

We've also provided the following tools and resources to help you gamble safely and responsibly:

• Deposit limit calculator
• Self-assessment questionnaire for problem gambling
• Links to GAMCARE, GamblersAnonymous, and similar organizations
• Information on problem gambling signs and symptoms
• Educational materials on responsible gaming practices

Remember, we're here to support you in your gaming experience. If you have any questions or concerns about our Responsible Gaming policies, please don't hesitate to contact us.

We take your safety seriously, and we want to ensure that you have a positive gaming experience with us.